Exemption from penalty (discount refund)
| Mobile phone | Highspeed internet(IPTV, satellite TV, cable TV) |
|---|---|
In the case of poor call quality (if notified within 14 days) ※ If it is within 6 months after the 15th day of subscription, 50% reduction in basic fees and exemption from penalty (discount refund) for the previous month In the case of subscriber death, disappearance, and immigration In the case where the seller fails to notify or falsely notifies important matters when signing a usage contract |
In the case of subscriber death, disappearance, military enlistment (subscriber residence alone) In the case of poor service quality (more than 5 days within 30 days) In the case of a service failure (inaccessible) In the case of previous installation or change installation delay In the case of notification of important matters or false notification when signing a usage contract If a subscriber moves or immigrates to an area where services are not available ※ On the contrary of the owner of the building, relocation is not possible, and in case of immigration |
