Check the stipulated time and cancelation charges

• The stipulated time means the use periods that users in advance set when they make contracts. If users set the stipulated time, discount benefits (discounts of monthly minimum, modem rental, and installation charges) are provided
• And the longer stipulated time is, the larger benefits are. However, if you cancel the service or reduce the period during the stipulated time, the discounted charges during the stipulated time should be returned. This is cancelation charges
• Discount return means paying the discounted amount when cancelling or reducing the period of the contract during the agreed period. The calculation standard is different depending on the company, rate system, individual agreement, so confirm the relevant contents by asking the customer service center or checking the cable TV service agreement
• When the agreed period is expired, the company should notify it before the end of contract, and it there is no cancelation or new contract, the contract is extended automatically. When the contract is automatically extended without the agreement of the user, the user may cancel the contract without paying the cancelation charge(Including discount return)

Select a business operator and a rate system

• In case of cable TVs, when you select a rate system, check business operators in your residential areas and select a business operator by considering charges for using the service and channels. The cable TV business operators in your residential areas can be found in the bottom of the web site of KCTA
• When you select a rate system, check the basic contents specified in users’ agreements and select the method which is suitable for your use patterns
• The charges consist of license fees, installation charges, rental of receivers, and VOD charges
• Various benefits are provided according to payment methods of charges (automatic withdrawal) as well as various cut-price products for persons who use long term contracts or multiple lines

Check contents offerings

• The cable TV service include different channels and contents provided by business operator. It is good to subscribe to the service after checking them
• The business operators provide various products including the diffusion type and economic type with the basic type. And channels and contents are different according to products

Benefits including exemption from charges

Source: Terms and conditions of Dlive (2019.08)

** Presented welfare benefits of 3 cable TV with high market share

Membership procedure

• User or deputy can submit the documents and application through window receipt, phone, mail and other methods. When a deputy is applying, ID card of the user and deputy are needed. When the applicant and payer is different, check the consent of payer through phone
• Business operators can restrict users’ subscription for membership if they use others’ names illegally or submit false documents, installation places are improper, or there are unpaid bills or deterioration of credit rating
• The company should give the clause including the main contents of contract like broadcasting product, charge, installation charge, and installation date, company and user name, bill and payment method, cancelations to get the consent of the user, and the company may provide additional information by charge chart, channel product composition chart
• After sign up, the evidence documents should be stored to prove the imputation of the company in case of damage relevant to application occur

Payment of installation charges

• Users should bear expenses about purchase, rental, installation of terminals which are necessary for use of the cable TV service when you subscribe to it. The installation charges can be discounted or exempted according to the stipulated time of users. If they cancel it during the stipulated time, they should pay cancelation charges. In addition, they should be responsible for indemnification if rental equipment is lost or damaged